Examination Body: Institute of commercial management

Enrollment deadlines: March, June, September, December

Examination series: March, June, September and December

Fees per Unit:Kshs. 7,000

Entry requirement: D plain and above

This is a single subject Diploma that equips individual with relevant customer service techniques and how well to improve customer service in an organization.

This Single subject diploma in Customer Service contains only one core unit:

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